Reporting to the Divisional VP of Operations, the Regional Director for our London region is responsible for ensuring every store meets and exceeds their service, sales, profit, training, gross margin, shrink, labour and recruiting targets through operational excellence and superior leadership. The Regional Director will identify opportunities, develop and implement action plans, and is accountable for the success of store operations and the profitability of all stores in the region.
- Responsible for ensuring that stores in the region achieve and maintain budgeted sales, gross margin, expense, EBITDA, inventory targets, labour costs, shrink, and controllable store expenses.
- Ensures stores in the region are designed to respond to the needs of the customer in implementing core marketing programs and upholding the corporate trademark.
- Responsible for providing a smooth and successful transition of new and/or acquired stores and store transfers, ensuring correct operational standards are being implemented and operational procedures are followed.
- Ensures store management plans for and manages seasonal merchandise, follows planogram directives and maximizes sales to support advertised items, flyer items, special promotions, In Store Marketing Initiatives and Store Standards execution.
- Provides leadership and motivation to store management, leads by example and demonstrates a "hands-on" approach in identifying and responding to issues in a timely manner.
- Reviews management performance regularly and provides ongoing feedback. Identifies training needs and development plans, promotes cross-training culture within the store to ensure all staff have achieved acceptable levels of skill development. Implements and ensures compliance of all internal and online training programs.
- Identifies, recruits and develops potential Managers.
- Utilizes information and technology to identify trends, make decisions, and takes action to ensure that stores in the region and each of its pharmacies coherent.
- Has a full understanding of the impact of competition in the market place and monitors competitor changes in image, product and operations.
- Performs other duties as assigned to support KATZ Group Canada Ltd.
- University degree in Business preferred; or a relevant discipline
- 5+ years relevant management experience; strong knowledge of retail and pharmacy retail in particular
- Superior planning, organizational and prioritization skills
- Demonstrated leadership skills with the ability to manage and motivate a large group of people
- Strong coaching and mentoring abilities
- Strong computer skills including Microsoft Word and Excel
- Valid driving license is required
- Multi-unit management experience preferred.