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Date Listed 01-Dec-16
Address , Regina, SK,
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Job Offered By Professional Employer
Company Scotiabank
Job Type Full-Time

As one of Canada&'s Top 50 Employers, Scotiabank places great importance on recognizing and rewarding strong performance. We offer room for advancement, a stimulating work environment and the resources to help you make the most of your career. Together, we continue to make Scotiabank a great place to work.


The Senior Relationship Manager, Commercial is an automotive industry specialist in Dealer Finance who focuses on the development of new business opportunities and the cross-sell, up-sell, retention of existing Dealer Finance commercial customers in a specified geographic area. Through relationship selling, he/she develops and manages a customer portfolio, to ensure an effective contribution to the overall success of the unit. This includes meeting financial objectives related to the profitable growth and retention of the individual assigned portfolio and maximizing opportunities to grow the business. He/she conducts sales planning and fulfills the execution of sales & service for existing and potential new clients within the geographic market area. Incumbent would have the primary responsibility for development and preparation of all credit proposals for new deals.
He/she is responsible for meeting negotiated goals which include business development goals, credit quality objectives and customer satisfaction goals.


Promotes the development and profitable growth of the Dealer Finance commercial portfolio in the assigned market area by:
  • Developing and acting upon qualified prospects / leads to maximize business development opportunities for sustainable growth;
  • Identifying prospects/referrals from other internal/external networks.
Pursues a business development program within the assigned portfolio of Dealers according to agreed upon growth objectives by:
  • Direct selling of credit and non-credit commercial products;
  • Maintaining an appropriate ongoing sales pipeline;
  • Maintaining effective follow-up with existing clients;
  • Update client or contact information accurately and in a timely fashion.
Builds and maintains a market profile in the assigned market area with both internal and external contacts by:
  • Building and maintaining an awareness of market area and general economic conditions;
  • Participating in related external events and associations to develop and expand network of contacts;
  • Liaising and utilizing appropriate segment/product specialist to fulfil identified client needs;
  • Participating in local professional and community events and associations to develop and expand network of contacts.
Ensures all aspects of assigned relationships receive ongoing attention, to achieve customer satisfaction as required to maintain, improve, grow and retain the relationship by:
  • Using strong knowledge of the Bank&'s products and services including credit application, pricing and underwriting;
  • Actively seeking customer feedback on Bank products and services and the delivery of customer service;
  • Liaising with Centre partners for fulfillment (including annual credit review process, documentation, security registration) and service activities;
  • Liaising with Centre partners for compliance monitoring and reporting actions as required;
  • Partner with internal product specialists as required.
Manage a portfolio of assigned clients at an acceptable level of risk by:
  • Developing credit proposals for new customers and reviewing credit reviews in a timely and sufficiently detailed fashion;
  • Developing recommendations on customer proposals within standard Bank policies and forwarding as per established processes for adjudication;
  • Ensuring all documentation is properly prepared and executed;
  • Ensuring accounts adhere to the conditions of authorization;
  • Identifying and resolving deviations from the conditions of authorization.

Safeguards the Bank&'s assets and liabilities by maintaining the quality of assigned portfolio by:

  • Ensuring all aspects of the lending cycle are monitored, controlled and managed;
  • Maintaining adherence to the Bank&'s KYC policies and guidelines, the Anti-Money Laundering program and Guidelines for Business Conduct, by following and reporting any unusual occurrences or fraudulent activities.

TERRITORY : Entire province of Saskatchewan


*The incumbent requires an understanding of Dealer Finance in Canada and a thorough knowledge of their geographic marketplace as well as competitive positioning within the assigned area. The incumbent understands the Bank&'s business objectives, thorough knowledge of segment, strategies, structure, as well as its lending and deposit products and services. As well, the incumbent possess expert level credit skills in Automotive Finance.
*Excellent communication and interpersonal skills are essential to this position to ensure a high level of relationship management is maintained. The incumbent must be able to effectively articulate their views both within the Bank and externally in the marketplace.
*Strong PC skills are necessary, including a working knowledge of MS Word, Excel, PowerPoint, Lotus notes and other commercial systems and platforms.
*Strong analytical skills are required to assess and identify issues and facilitate presentation of alternatives and solutions.

*Undergraduate degree in Business or Economics or work equivalency.

*Previous commercial sales and credit experience mandatory.
*Automotive experience is an asset.
*Strong ability to work independently is required as officer works from home office. Company vehicle provided.
*Extensive travel required across the Saskatchewan province. Home Base office can be in either Regina or Saskatoon.

To apply for this position please CLICK HEREScotiabank is an equal opportunity employer and welcomes applications from all interested parties. We thank you for your interest, however, only those candidates selected for an interview will be contacted. No agencies please.
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