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Date Listed 01-Dec-16
Address , Sherwood Park, AB,
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Job Offered By Professional Employer
Job Type Full-Time

Job Description:

Helping Albertans achieve their dreams by turning the complex world of banking into brilliantly simple solutions. That&'s ATB. Is that you?

Your customers would describe you as the most committed, caring, action-oriented and likable sales person they know. You take the time to get to know your customers and do everything humanly possible to ensure they leave with a smile on their face and a plan in their head.

Personal Banking Specialist

As a Personal Banking Specialist at ATB, your purpose is to ensure that all new and existing customers are fully banked at ATB by delivering a superior client experience. The role focuses on the needs of the Mass Market customers and ensures that customers are introduced to the right partners and offers.

You will find success based on your ability to:

  • Participate in activities that reinforce advice, tool usage and sales and service processes.
  • Provide relevant needs-based advice to customers, effectively delivering on the Client Experience.
  • Demonstrate sustained self-management attributes and behaviours, proactively seek coaching and focus on continued improvement.

Your attributes:

  • Translator - communicate in an easy to understand manner, taking into consideration the appropriate form of communication (ie. Face to face, email, and telephone).
  • Connector - Proactively connect yourself and others to the people needed to move forward and make yourself available to others who may need you.
  • Hungry - you have clear objectives for your work, by creating timelines, evaluating what information you will require and how you will overcome expected obstacles.
  • Collaborator - you will readily partner with others inside and outside the organization.

Meet our Bankers:

We'd like to introduce you to some of ATB&'s best and brightest. We asked Jonathan and Maria about their roles and why they love working at ATB. Here&'s what they had to say:
Meet Jonathan
Meet Maria

Job Requirements:

As the ideal candidate you possess:

  • Customer Excellence - Delivers an exceptional customer experience at all times.
  • Business Savvy - Financial Services experience with proven sales skills.
  • Willingness to learn - Committed to self improvement.
  • Team Player - Flexible, cooperative and demonstrates the desire to work within a team.

So what can ATB Financial offer you? Big-time opportunities for career advancement, a flexible and supportive work environment, outstanding employee recognition programs, and we promise you'll never have to move to Toronto for a promotion. As an award-winning employer-of-choice we have the best of the best working for Albertans. Sound like a team you want to be a part of?

Advancement. Balance. Fun. We get it.
To learn more visit

To read our employer reviews visit our Glassdoor page.

Online applications are preferred. ATB Financial is an equal opportunity employer. We thank all applicants for their interest; however, due to the high number of resumes we receive, only short-listed candidates will be contacted.

For additional information on this posting, please contact Wade Cummings, Branch Manager at 780-449-3400 or at [Note: please apply using our online system and not the contact&'s email address].

Special Conditions: Please note that the work schedule for this role will include late evening and Saturday shifts. Please also note that previous mortgage lending experience is critical for this position. Residency in Sherwood Park is preferred, and involvement with the Sherwood Park community is required.

Learn more about communities where ATB thrives.


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