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Date Listed 25-Oct-16
Address 940 Queen St E, St. Marys, ON N4X 1C5, Canada
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Job Offered By Professional Employer
Company Stone Willow Inn
Job Type Full-Time

Located in the beautiful town of St. Marys, Ontario the Stone Willow Inn is an independent hotel offering 25 rooms and suites ideal for the corporate traveler, the festival visitor, wedding groups, couples looking for some time alone or families with children. We are looking for a dynamic individuals to join our team as Front Desk Clerks. There are currently full time and part time opportunities available.
Reporting to the Front Desk Manager, you are responsible:
• Greet guests in a friendly and professional way
• Handle guest check-ins and check-outs appropriately
• Operate hotel switchboard, take calls and provide information and transfer calls
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions
• Accept and carry out wake-up call requests
• Maintain information of room availability and guests’ accounts
• Inform management of any discrepancies in front desk operations
• Contact housekeeping and maintenance departments when a problem is reported
• Advise housekeeping staff when rooms are vacated
• Report safety hazards to the management
• Compute bills, collect payments in the form of cash and process credit card payments
• Balance receipts at the end of the shift

To qualify as a preferred candidate you must possess the following qualifications:
• Experience working in the hospitality industry or customer service is preferred
• Good judgment and common sense
• Ability to work flexible shifts – 8 – 4; 4 – 12 and the occasional midnight to 8 shift; 365 days a year.
• Computer literate
• Excellent written and oral communication skills
Stone Willow Inn provides a competitive wages. If you are a talented individual who values quality of life, family and a sense of community, we would like to hear from you. Please forward your resume and salary expectations by October 10, 2016 to
We wish to thank all candidates for their interest, however, only those selected for an interview will be contacted. Stone Willow Inn is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code.
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