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Date Listed 28-Nov-16
Address , Edmonton, AB,
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Company West Edmonton Mall
Job Type Please Contact

The Custodial Night Manager is responsible for the operations of the night custodial team for West Edmonton Mall.

Primary Responsibilities:
•Supervising and directing all front-line staff in the evening cleaning and housekeeping duties for West Edmonton Mall's common areas and food courts.
•Performing nightly quality assurance checks to ensure completion of all cleaning activities and all standards of cleanliness are being adhered to.
•Providing training, coaching and performance management for all night custodians to accomplish their duties and responsibilities.
•Ensuring all products, materials and supplies are well stocked and being utilized in an efficient and cost effective manner.
•Responding to communications from other departments, delegating staff to address those areas and performing proper follow-up on all calls.
•Enforcing Health and Safety regulations and departmental procedures to all staff.
•Taking a hands on role to assist with the night cleaning duties and tasks.
•Other responsibilities as required.

Desired Qualifications:
•Minimum three (3) to five (5) years in a Supervisory based role, preferably in the custodial/cleaning industry.
•Experience working in a large scale facility with a high number of staff members and strong management and leadership abilities.
•Experience working with specialized floor cleaning equipment including but not limited to, wax applicator, electric floor polishers, pressure washers, T7 Tennant Ride Scrubber, etc.
•Strong communication skills with the proven ability to problem solve and utilize crisis management skills.
•Excellent communication, interpersonal, and customer service skills complemented by a strong sense of professionalism and a keen eye for detail.

Terms of Employment:
•This is a full-time position that requires flexible availability Monday through Sunday. This position is required 10pm - 8am and on holidays.
•This is a salaried position that will depend on experience and qualifications.
•Must be able to pass a basic security clearance.

West Edmonton Mall is a great place to develop your professional career. If you're looking to gain experience in an administrative role or bring your wealth of knowledge into a management role, we have many departments to choose from:

  • Marketing

  • Human Resources

  • Accounting

  • Information Technology

  • Leasing

  • Tenant Services

  • and much more!

Our Marketing department is responsible for creating a design and promotional strategy that leaves a lasting impression when you visit the mall.The department is made up of Events, Public Relations, Graphic Design, and Social Media Coordinators. The team works closely with one another to bring all marketing initiatives to life and keep West Edmonton Mall an influential part of Edmonton. 

Our Human Resources department is responsible for finding and retaining the talent at West Edmonton Mall and creating long lasting careers for our employees. This includes creating and implementing training and development programs, ensuring health and safety codes are followed, administration of compensation and benefits, and much more!

Our Information Technology department is responsible for the up to date expansion of technology used in West Edmonton Mall. Whether it is helping its employees with their workstations, to designing and implementing interactive mall maps and search engines, to real time social media communication with our guests, our IT department is hard at work 24/7 to ensure we are always connected.

Our Leasing department is responsible for bringing in new and trendy tenants and maintaining positive, long-lasting relationships with them. West Edmonton Mall is proud to offer an abundance of services to our guests and is always searching for new ways to keep our guests happy and coming back.

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