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Date Listed 29-Nov-16
Address , Waterloo, ON,
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Job Type Full-Time

Fortune 18 Management Company is a prestigious real estate development and management company currently developing U PLUS, the 68-unit luxury condo in the center of 3 universities and other technology centers in the City of Waterloo.

We are currently seeking a part-time and a full-time concierge provides professional, responsive and courteous service to residents in the U PLUS Condominium. This position provides concierge service to U PLUS Condominium and its residents.

This is a contract position based in the city of Waterloo.


  • Build and maintain positive resident relations and communications; maintain and represent the public image of U PLUS Condominium and Fortune 18 Management.
  • Provide outstanding, personalized service to members of the public and building residents.
  • Serve as a front desk attendant and Condominium receptionist.
  • Accept parcel delivery and administer the release of parcels.
  • Perform access control for the condominium.
  • Write daily log to record access activities on site.
  • Conduct and handle elevator booking and resident move-in / move out procedure.
  • Patrol the common element area of the condominium.
  • Operate front desk equipment, including phones, computers, monitors and key control.
  • Ensure that the Facility’s Safety and Emergency Procedures are followed in response to Fire Alarms and other Site Emergencies.
  • Perform other tasks as assigned by the Company.


  • Proficiency in English; excellent communication and customer service skills.
  • Must successfully complete a criminal background check and Vulnerable Sector Screen (VSS).
  • Proven experience as concierge; experience in customer service or relevant role is an advantage.
  • Standard First Aid and Level "C" CPR certification is an advantage.
  • Valid Ontario Security Guard Licence is an advantage.
  • Other industry recognized certifications or experience is an advantage.

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