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Date Listed 11-Nov-16
Address Squamish, BC V8B0P8
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Job Offered By Professional Employer
Company Kia Kaha Construction
Job Type Full-Time

Kia Kaha Construction focuses on all aspects of residential constructions from foundation to finish. We built custom homes and we do renovations. We offer ideas and innovative solutions. Due to continued expansion, we are looking for a Customer Service Manager.


- Completion of Secondary school is required.
- A University Degree or College Diploma is required.
- Some experience of customer service is required.
- Good interpersonal and communication skills.
- Effective use of website, internet, email and MS Office.

Job Duties:

- Explore business opportunities, develop marketing strategies and expand service.
- Identify and implement strategies to improve quality of service, productivity and profitability
- Utilize social media to promote business and respond to customer complaints and praise.
- Analyze customer needs and assist company owner to set up the goal and plan annual sales and budget.
- Communicate with customers via phone/email/letter for their inquiries, evaluate their needs, determine the quote and make proposal for the service.
- Coordinate activities between customer and the construction crew, follow up on each project and make sure the progress in a timely manner.
- Keep accurate records and document customer service actions and discussions
- Review the feedback once each project was completed, response to customer complaints and find solution, and improve customers’ overall satisfaction.

Work Location: 2939 Strangway Place, Squamish BC V8B0P8

Wage & Hours: $25.00/hour, 32.5 hours/week

How to Apply:
Please send your resume by email to
Or mail to Kia Kaha Construction Ltd. 2939 Strangway Place, Squamish BC V8B0P8
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