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Date Listed 13-Jan-17
Address , Cambridge, ON,
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Company ATS Automation Tooling Systems Inc_CA
Job Type Please Contact

Join the Winning Team at ATS Automation, a great place to automate your future! Take your place among the best in the business, and grow your career with ATS Automation. Join an environment where a passion for innovation is combined with an uncompromised commitment to quality.

Our Corporate I.T. team in our Corporate Cambridge division is currently looking for a bright, ambitious Learning Management System Administratorwho enjoys team work and on-going challenging projects. This position provides an ideal opportunity for a dedicated and skilled I.T. professional who has a desire to make significant contributions to the growth of ATS Automation.

Responsibilities:

The ideal candidate will have a demonstrated ability to provide technical support of the company learning management system (LMS), including, but not limited to, the day-to-day user access management, administration, configuration management and performance monitoring of the company cloud-based LMS, content management and the integrated solutions.

LMS Administration (70%)


  • System administration pertaining to: authentication, integration, configuration, and context.
  • Creating and/or enrolling user accounts for the internal and external LMS domains, manage and support user access.
  • Internal and external LMS security domain administration and documentation.
  • Manage the day-to-day operation of the ATS LMS, including participant registration, system performance, system reporting and configuration management.
  • Coordinate with the internal and the external stakeholders to ensure that eLearning services and support are provided on time and at the expected quality levels.
  • Produce regular compliance and completion reports and assist with overall management and tracking of all IT eLearning initiatives involving internal and external users.
  • Ensure that appropriate training data is provided to the internal and the external stakeholders and/or to the integrated business systems.
  • Resolve assigned helpdesk service calls relating to the LMS, LMS users and any associated eLearning content in the LMS.
  • Configuration, management, and documentation of the LMS reporting capabilities and custom reporting.
  • Definition, implementation, execution, and management of technical configurations, log settings, and performance settings.
  • Providing support to course designers with multimedia storage, course cloning, copying, backup, retrieving and setup processes within the LMS.
  • Managing system utilities and monitoring capabilities, i.e., import, export, archive, restore, batch scheduled jobs, etc.,
  • Provide technical support, training and customer service to LMS users as needed.
  • Preparation and / or update of documentation for new or existing processes related to the eLearning function or to the LMS.
  • Completes special projects and other duties as assigned.
    Other Documentation and Miscellaneous Training Functions (30%)
  • Assist management by developing training policies, standards, procedures and practices for the LMS system and the various training methods that are supported by the LMS, including but not limited to e-learning, classroom instructor-led, virtual instructor led and one-on-one training.
  • Acquire specific and up to date technical and organizational knowledge of the company processes and procedures related to the LMS and the eLearning function.
  • Update and maintain completeness and accuracy of all training and technical documentation.
  • Assist with miscellaneous IT training and documentation tasks as assigned under supervision of the IT Governance manager.
  • Remain up-to-date with industry trends and developments relating to information systems training methods and learning management systems.
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct
  • Adhere to all health and safety rules and procedures.
Education:


  • College diploma or university degree in a related discipline (e.g. computer science, instructional design or education) and related work experience.
  • Certifications relevant to this position are definite assets.
  • Knowledge of project management principles is desirable.
Experience:


  • Minimum of 2 years LMS experience with SuccessFactors Learning (preferred), Moodle, CertPoint, Desire 2 Learn, Blackboard, etc.
  • Strong familiarity with recognized e-learning technical standards and components (e.g. SCORM, databases, reporting tools, collaboration tools, web conferencing, etc.).
  • Knowledge of cloud-based technologies and solutions, and knowledge of relevant security requirements.
  • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
  • Working knowledge of network and PC operating systems, Windows Active Directory, Sharepoint, Conferencing solutions e.g. WebEx, current network hardware, protocols, and standards.
  • Demonstrated knowledge of the organization’s core business processes and operations.
Personal Attributes


  • Excellent written and oral communication skills, including instructional, facilitation, and presentation skills.
  • Able to present ideas in business-friendly and user-friendly language.
  • Excellent interpersonal skills, with a focus on superior customer service, enthusiasm, and positive attitude.
  • Ability to conduct research into eLearning services and technologies, and delivery solutions.
  • Demonstrated commitment to ongoing personal development and upgrading of technical skills.
  • Ability to absorb new ideas and concepts quickly.
  • Highly proactive, self-motivated and directed.
  • Ability to exercise independent judgment and take action on it.
  • Ability to prioritize and execute tasks in a fast-paced, team-oriented collaborative environment.
Work Conditions


  • Occasional work-related travel is required.
  • Occasional evening and weekend work to meet deadlines.
  • Sitting for extended periods of time.
  • Dexterity to operate a computer keyboard, mouse, and to handle other computer components.
  • Occasional lifting and transporting of moderately heavy objects, such as training materials, computers and peripherals.
Why join ATS?


  • Employer matched RRSP contributions
  • Employee Stock Purchase Plan Eligibility
  • Comprehensive benefits (including health, dental, employee assistance program)
  • Active Employee Social Club with trips & events throughout the year
  • Health & Wellness Program (including In-Chair Massage and Health Clinics)
  • WorkPerks program for product & service discounts (including gym membership discount)
  • Daily subsidized breakfast & lunch onsite and free gourmet beverages
  • Professional growth opportunities
  • And more!
ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

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ATS Automation Tooling Systems Inc_CA
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