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Date Listed 12-Jan-17
Address , London, ON,
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Job Offered By Professional Employer
Company PetSmart Canada
Job Type Full-Time

SUMMARY - East London 

Apply online at careers.petsmart.com (Candidates applying through Kijiji will not be considered)


Responsible for creating and fostering an environment of CARE, by growing and developing a safe, engaging work environment resulting in efficient execution of store operations and an unrivaled customer experience.  The Assistant Store Leader is accountable for:

  • Fostering a culture of CARE for Pet Parents and Associates
  • Pet Health
  • Customer Engagement
  • Execution of key company strategies
  • Inventory management of all non-Live goods within the store
  • Driving Merch Sales

PRINCIPLE ACCOUNTABILITIES

May include, but not limited to, the following:

- Responsible for leading and holding team accountable for driving PetSmart’s mission, core values, and vision and strategy every day.

- Responsible for taking immediate action when a sick pet is found in the store (cost is not a consideration). Fosters an environment where pet health and care is first and foremost.

- Regularly runs registers, interacts with Pet Parent, and/or other front end activities.

- Regularly performs processing of freight and/or other WISE activities including, but not limited to, pricing, planner, and POG.

- Responsible for working with the Store Leader to achieve the financial plan for controllable expenses.

- Responsible for maintaining store operations in absence of Store Leader.

- Responsible for creating weekly operating schedules and processing weekly payroll reports.

- Responsible for the development of leadership staff by coaching and weekly one on ones with direct reports.

- Responsible for creating a culture of engaged associates resulting in skills to build the basket, provide connected solutions while maintaining a balance of high service, and utilizing the reporting tools to achieve OSAT metrics.

- Responsible for store being in compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all customers.

- Responsible for assuring Store Life Cycle Maintenance process.

- Executes required Shrink and Safety activities including, but not limited to, monthly meeting and walks.

- Leads a culture of empowerment through utilizing code of ethics, policies, and standard operating procedures.

- Fosters a culture of diversity and inclusion with associates creating an environment of engagement.

- Ensures the safety and security of Pet Parents, pets, associates, and other visitors at all times.

- Follows all Company Policies and Procedures

SUPERVISORY RESPONSIBILITIES

 Typically oversees up to 15 non-supervisory associates within the store. Carries out supervisory responsibilities in accordance with the organizations’ policies and procedures. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance, rewarding and coaching associates; addressing complaints and resolving problems.

EDUCATION, EXPERIENCE

One to two years related experience and/or training; or equivalent combination of education and experience. Bachelor’s degree preferred.

Demonstrates proficiency using computer applications, voice mail and e-mail communications.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, and use hands to, handle, or feel. The associate frequently is required to reach with hands and arms, stoop, kneel, crouch, crawl, talk and/or hear. The associate is occasionally required to sit, climb or balance. The associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move in excess of 100 pounds. Specific vision abilities required by this job include depth perception.

While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts and high, precarious places. The noise level in the work environment is usually moderate. Exposure to live animals and their handling is common.

Apply online at careers.petsmart.com  (Candidates applying through Kijiji will not be considered)


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PetSmart Canada
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