Tips for avoiding ticket scams

Summer is here! Canadians are out and about, enjoying the sunshine, getting in shape, and having fun in the outdoors. Going to music festivals, sporting events, and big concerts are fun highlights of the summer season and lifelong memories. Kijiji can be a great way to get access to events that you may have missed out on buying the tickets for, and it can be easy to get swept up in the excitement of a good deal for a show you have been desperate to see.

Unfortunately, ticket scams are the easiest to fall victim to, as it can be difficult to verify the veracity of a piece of paper until you are at the event itself. Here are a few tips to help you stay safe and avoid disappointment:

  • As with all Kijiji transactions, remember to always meet face to face to make the sale! Most fraud occurs via online money transfers. Fraudsters frequently request deposits (or the full purchase price) and claim they will send the tickets over the mail or email. Sometimes fake tickets are sent by fraudsters, though typically they disappear after receiving the funds.
  • When meeting locally, if possible, do so at a location where the tickets can be verified, such as the venue itself. If you are not meeting at the time of the event, you should call ahead and check that they will be able to verify for you.
  • Research the prices that the tickets are going for and ensure that the price is in line with the market value. If a deal seems too good to be true, it probably is.
  • If the seller is trying to pressure you into a very quick sale, this is often a red flag. Scammers often put pressure on people to act before they have the time to think things through. Take a step back, and ensure you are comfortable with the speed that the transaction is occurring at.
  • We recommend avoiding e-tickets in your Kijiji transactions. E-tickets can be easily reproduced, and while the ticket may be legitimate, if they have sold many copies of the same ticket, only the first one scanned will be valid at the door.
  • Box office tickets are easy scam targets, as if the seller doesn’t change the name that the tickets are under, you will be denied entry. We recommend avoiding them.

If you come across any suspicious ads on Kijiji, please flag them to bring them to the attention of our moderators. If you receive follow up emails that are suspicious from a seller, please make a note of that in the flag on their ad. You can also check out our help files topics on fraud or email customer support directly with any questions or concerns about scams. Our moderation team patrols the site 24 hours a day, 7 days a week, reviewing flags, and keeping the site clean. We are always happy to look into potential scams and answer questions – keeping Kijiji safe and fun for our users is our #1 priority!

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