Food Counter attendant (NOC 6711)

Whitehorse, YT Y1A(View Map)
  • Company
  • Job Type


Panago Pizza Inc. is a Canadian owned and operated company, which originated in Abbotsford, British Columbia. Panago is Western Canada’s largest pizza chain with over 200 locations in Canada.



• Responsible for preparing, cooking and packaging all products in accordance with Panago standards and procedures in a timely fashion and providing good customer service to internal and external customers. • Responsible for interacting with Panago customers to assist with inquiries, order taking and meeting customers needs in a polite, friendly and efficient manner. Duties And Responsibilities • Maintain a high degree of personal standards and conduct. • primary duty is to ensure proper preparation and cooking of all Panago products as verified by the key Station Observation Checklists including the following; o Slap the dough to Panago standards. o Acknowledge, greet and provide service to customers in store. o Sauce and build pizzas to Panago standards. o Cook products according to Panago standards. o Cut and package products to Panago standards. o Prepare salads according to Panago standards. o Prepare, cook and package wings and Torizonés, and all other extras to Panago standards. o Stock slap, make, and cut stations with appropriate supplies to maintain shift efficiency. o Practice proper hygiene and safe food handling standards. o Answer phones before the second ring. o Answer telephone inquiries and take orders. o Answer inquiries and take orders at the front counter. o Correctly take customer orders and delivery information from the customer. o Process pick-up orders. o Handle cash through the proper operation of the cash register. o Explain current specials and promotions. o Greet and deal with customers as soon as they enter our premises. o Assist with food prep and dough making. o Wash and sanitize all working areas on an on going basis. o Assist with taking customer orders over the phone (if applicable) and handling walk-in customers. o Keep the kitchen areas clean at all times. o Extra duties may include: sweeping and mopping floors, washing dishes, folding boxes, and any other task required by the manager.

Performance Expectations • Achieve 100% performance standards as verified by key Station Observation Checklists including the following; o Slap a shell to Panago standards in 30 seconds within their probationary period. o Take a pizza from “Make to Bake,” at Panago standards, in three minutes or less within their probationary period. o Call out the make to bake time after assembling pizzas. o Able to cut, box and organize all pizza’s coming out of 1 oven unassisted within their probationary period. o To become proficient in the stores order taking system for telephones (if applicable) and front counter within the probationary period. o Have a thorough knowledge of the Panago menu within 2 weeks of hiring. o Have a thorough knowledge of the current specials and promotions as they occur. • Professional and courteous conduct towards customers and co-workers. • Be part of the team and demonstrate pride in a job well done. • Demonstrate initiative and self-motivation. Competencies Required • Able to work within a team environment. • Able to work in a challenging, fast paced environment. • Good hand eye co-ordination (dexterity). • Enthusiasm and self-motivation. • Strong work ethic. • Good communication skills and able to speak, understand, and read English.

Flexible Scheduling

Compensation $16 per hour, Full time 35h/week

Apply with resume and the application form(Application Form) By Email: or

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Whitehorse, YT Y1A, Canada
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