No Longer Available - General Manager / Service Adviso...

We are a high-volume, fast-paced automotive shop seeking a General Manager / Service Advisor to lead our team and ensure smooth day-to-day operations. This dual-role position requires someone with strong leadership, technical knowledge, and customer service skills. Key Responsibilities: Oversee daily operations of the shop and front office Lead and support the service team, including technicians and advisors Quote repair bills and communicate clearly with customers about services and repairs Source and manage parts inventory efficiently Schedule and manage customer appointments Ensure high levels of customer satisfaction and team productivity Requirements: Proven leadership and organizational skills Ability to multitask and thrive in a high-pressure, fast-paced environment Strong communication and problem-solving skills Excellent knowledge of automotive systems and diagnostics Proficiency in Microsoft Excel/Word and industry-specific programs (e.g., shop management and parts lookup software) Prior experience in a service advisor or shop management role is essential Energetic, adaptable, and team-focused attitude What We Offer: Highly competitive wages (based on experience and qualifications, exceeding industry standards) Comprehensive benefits package Family-oriented, positive work environment Regular company events and opportunities for growth If you're an experienced automotive professional ready to lead and make a real impact, we’d love to hear from you!