Bilingual Customer Service Representative

Ottawa, ON, (View Map)
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Are you a Bilingual Customer Service Representative looking for a career in the busy insurance industry?

Our well known client in the travel insurance industry is looking for THREE Bilingual Customer Service Representatives to join their growing team on a permanent work-from-home basis.

The successful candidates will be required to apply their knowledge of policy benefits to drive customer satisfaction. The Bilingual Customer Service Representatives are required to collaborate with multiple stakeholders, ensure overall management of a medical claim in accordance with the terms & conditions of the insurance policy, and provide an overall outstanding experience for clients.

• Work for a well known insurance company
• 100% work from home
• Competitive salary $46,000 annually depending on experience
• Training and development opportunities and continuous learning
• Supportive leadership team

• Collaborate with multiple stakeholders
• Manage medical claims in accordance with the terms & conditions of the insurance policy.
• Provide outstanding services to our clients and customers, in alignment with company values, vision & mission, and in compliance with necessary regulatory obligations

• Experience in customer service or call center environment
• High school diploma or equivalent
• Excellent written and verbal English and French communication skills
• ability to work comfortably with multiple stakeholders
• Proficient in Microsoft Office
• Flexible to work rotating shifts, including evenings, weekends and holidays (night shifts if business needs require)
• Accurate data entry skills including reasonable typing speed

If you are looking for a new challenge and are BILINGUAL in English and French, let's connect!

To apply:
1. Create a profile and apply directly to the job posting at
2. Apply directly to

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