Customer Service Representative

Posted
528 Upper Brookside Rd, Upper Brookside, NS B6L 2X4(View Map)
  • Company
    FineLine Tube Products, Inc.
  • Job Type
    Full-Time

Description

Our growing business is looking for a skilled individual to join our team as a Customer Service Representative. The successful candidate will be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

The position will include the following duties:

· Answers incoming customer calls for orders

· Creating invoices, posting payments, and preparing statements

· Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

· Working as part of the team in a positive, friendly atmosphere

· Checking orders, back orders, and providing support to the Shipping/Receiving.

Position Requirements:

· High school diploma/GED required (an asset, not required)

· Proficient in Microsoft Excel, Office, and Word, Accounting Software

· Typing

· Excellent verbal and written communication skills

· Professional and courteous with customers at all times

· Able to multitask in a busy environment

· Above average organizational skills

· Able to work under deadlines and pressure

· Willingness to learn and change

· Positive Attitude and team oriented

Extra consideration is given to candidates with experience in additional programs and E-commerce experience.

Salary will be based on the individual's experience.

Medical/Dental Benefits available within 3 months of employment

Shift: 8 AM to 7 PM (10 hour shift; 2 1/2 hour breaks daily, 1 week day and weekends off Shift: 10AM to 7 PM (8 hour shift; 2 1/2 hour breaks daily, and weekends off

Benefits:

· Vision care

· Extended health care

· Dental care

· Life insurance

· Casual dress

Job Type: Full-time

Salary: $15.00-$17.00 per hour

Contact via email: iweatherby@finelinetubeproducts.com

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528 Upper Brookside Rd, Upper Brookside, NS B6L 2X4, Canada
Individual
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