Medical Secretary wanted for a busy specialist office

Job Summary: We are currently looking for a permanent full time Medical Secretary to join our team in a very busy fast-paced healthcare specialist office. We are seeking candidates who are self motivated, organized and have superior communication skills, both verbally and in writing. Candidates must also have a strong work ethic for being punctual every day. Office duties include use of a multi-line phone system, scheduling appointments, and maintaining EMR (electronic medical records). Preference will be given to applicants with previous health care office experience, with working knowledge of Accuro being an asset. Proficiency with general office procedures and computer software tools (ie: Email, internet, Word documents) is required. Keyboarding skills and accuracy, as well as strong grammar and proofreading skills are also ideal. The Medical Secretary will be need to have the ability to establish and maintain rapport and good communication with patients is a must, as well as being sensitive to and understanding of each patient's healthcare needs. Responsibilities: - Greet patients and visitors, ensuring a positive and welcoming experience - Schedule appointments and manage the appointment calendar for medical professional - Answer phone calls, take messages, and direct inquiries to the appropriate staff members - Maintain patient records and update electronic medical records (EMR) system - Verify Health Card information - Coordinate referrals to other healthcare providers as needed - Assist with patient check-in and check-out processes - Manage front desk operations, including handling incoming and outgoing phone calls, and maintaining a clean reception area - Provide administrative support to medical professionals, including typing correspondence, filing documents, and organizing paperwork - Adhere to PIPEDA guidelines and maintain patient confidentiality at all times Qualifications: - High school diploma or equivalent required; additional education or certification in healthcare administration is a plus - Previous experience working in a medical office setting preferred - Proficiency in electronic medical records (EMR) systems such as Accuro - Strong knowledge of medical terminology and procedures - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks in a fast-paced environment - Strong attention to detail and accuracy - Proficient in using phone systems and other office equipment - Strong computer skills, including proficiency in Microsoft Office Suite Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor. This is a full-time position with regular business hours Monday – Thursday.