2023 tw200 noisy engine bad clutch still under warranty !!

$1
Posted over a month ago

Overview

Kilometers463
Body
  • Make: Yamaha
  • Year: 2023
Performance
  • Engine Displacement (cc): 200

Description

Hi there I have a 2023 yamaha tw200 with 465km on the bike. Bought brand new in September 2022 as a bike for my daughter to learn to ride on. Bike makes a ton of engine noise when warmed up and the clutch is so bad it is borderline dangerous to ride in my opinion. Especially for a learning bike. I don’t feel safe letting her ride it as per Yamaha Motors Canada’s repeated requests to do so. Yamaha extended the warranty on both the clutch and the engine noise issues for an extra year until september 2024 so the warranty is still valid on the bike. Yamaha warranty Canada department continues to refuse a proper diagnosis or repair the bike while under warranty. I even called Argyll Motorsports who told me that I should get a 1000 km service with just 430km on the bike including a valve adjust. Service manager assured me that would fix the engine noise. That service was completed and paid for, but although I was assured this would solve the engine noise, it did not. It was also in the shop for over 6 weeks of last summer during prime months of the season . Yamaha warranty Canada only authorized a cam tensioner adjuster inspection and a new spark plug as a diagnosis and refused argyll to diagnose it any further. Now they’re instructing me to let me and my daughter ride an unsafe and excessively noisy bike (I have in writing) putting the blame back on argyll saying the shop was unable to provide evidence of a manufacturing defect and taking no accountability for only allowing argyll to proceed with the basic cam tensioner inspection and a spark plug and instruct the release of the unit to customer as their interpretation of a diagnosis which I still don’t have by the way. I paid all of the bills, bikes paid in full no outstanding bills, liens or loans but I just can’t take the amount of stress this bike is causing me so I am wanting to sell it for what I have into it. Perhaps a special person would be willing to argue in circles with yamaha warranty Canada until warranty expires with the possibility of getting a new engine or a new bike from them. Who knows. I just wanted to let any potential or interested buyers know the entire history on the bike before purchasing. I don’t want to be legally liable in any way. I will have to include some of these disclosed details on the bill of sale. With my time and stress invested in total I have well over 20k invested so far with my time invested but as for just money invested, I am still adding the bills up. I’ll update an actual asking price very soon. Just need some time to do so. Thank You for your patience. I am very motivated to sell it. Update… yamaha had agreed to purchase my bike back from me. However after I dropped it off at a Yamaha dealership, their corporate outlook had changed and they sent me the conditional sales contract /nda as show in the photo above. Restricting me from purchasing any yamaha products and being abusive and negligent in our original agreement to settle this I a civil manner. It has been in their possession since June 7th, 2024. And since I have put in a request of information two separate occasions now, the manager of warranty and the president of yamaha Canada will no longer reply to me for several months now. Personally I would not want this kind of abuse of power exerted on any other consumer of new yamaha products with a “warranty”. This is the kind of prolonged suffering they are putting me through. You decide for yourself if this a something you would lie to deal with him buying a brand new bike from yamaha. Also asa public service message I would like to let everyone know that in alberta you won’t find any recourse as a customer here. Amvic doesn’t recognize motorcycles as motor vehicles in Alberta and the alberta minister of transportation will not take any accountability or liability when it comes to motorcycles in this province other than out of province inspection facilities in this province. Completely negligent in their duties to protect the consumer here. The laws are written to protect the businesses and keep them paying their taxes. Anything above an beyond that doesn’t interest them whatsoever. I’d suggest knowing this information prior to purchasing any new motorcycle in alberta.

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