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Quality Assurance Lead

Toronto, ON, (View Map)
  • Company
    Smile CDR
  • Job Type


Job Description:As Smile CDR develops its core product offering, as well as developing customer-focused deliverables on top of this offering, the QA Lead works with the delivery team to ensure the success of implementation projects and software releases. In addition, the QA Lead helps the organization drive towards improved software quality, ensuring the appropriate implementation of processes and tools to deliver the best possible products and services to our customers. Although the QA Lead will report directly to the CTO, the nature of the role requires day-to-day interaction and taking direction cross-functionally from implementation project managers and other senior leaders at Smile. Responsibilities include: Design and implement processes and tools to allow the Smile CDR core product team and customer project implementation teams to plan and execute quality assurance activities effectively, efficiently and with professionalism Prioritize and estimate work to be done alongside designers and Product Owner, to ensure projects are delivered on time and on budget. Be transparent about progress. Identify test scenarios that are critical and repetitive and automate them, overseeing their execution and maintenance. Work with the team to ensure bugs are triaged and resolved in time, creating a culture of quality in the production teams you are part of Create and execute test plans on multiple projects concurrently, documenting results and working with teammates to identify root causes Provide test plans that allow clients to conduct UAT Seek to understand project and customer context, objectives and use cases Collaborate with project teammates to deliver high quality software that meets customer requirements Develop strategies for continuous improvement of software and its quality, such as manual test plans, automated testing technologies, performance and load testing frameworks, etc. Work closely with product leads, designers, customers and project teammates to ensure requirements are testable and the delivered solutions are coherent, consistent and complete Take on the role of scrum master within a project team as required Mentor team members Contribute to project functions by attending standups and planning meetings, contributing to risk and hazard identification and analysis, identifying issues and working to resolve them Understand the features and functionality of Smile CDR’s products in detail in order to plan for testing and other QA activities Learn about industry trends and best practices to help set direction for projects and products Job Requirements Minimum 5 years experience in software testing Experience working with automated testing tools; our products are highly technical in nature and automated testing adds a great deal of value Excellent problem recognition and problem-solving abilities Excellent analytical, interpersonal, prioritization, and organization skills Demonstrated ability to work in a team and interact effectively with teams, stakeholders and clients Proven knowledge and judgement in escalating issues when needed Experience with Agile, Scrum, waterfall and iterative methodologies; Agile or Scrum certification is an asset Experience in electronic health records or systems integration projects an asset Successful completion of an undergraduate degree required in Health Informatics, Computer Science, Engineering, Business or related field is an asset. Company Description:Smile CDR Inc. is a Toronto-based company with a clear mission to make it easy for health organizations of all sizes to deliver interoperable applications quickly. We are transforming the next generation of shared health data by leveraging the standards-based FHIR data model and APIs. Recognized as a global expert in FHIR implementations, Smile CDR is the maintainer of HAPI FHIR, the prevailing open source reference implementation of FHIR; as well as the developers of Smile CDR, the leading enterprise-grade platform that regional health exchanges, health systems, hospitals, payers and application developers rely on.
Smile CDR
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