Senior Systems Administrator

Brampton, ON, (View Map)
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About Q4Q4’s objectives are simple. Hire smart, diverse and capable people to build the best platforms possible and provide exceptional client experiences. 
We’ve been revolutionizing the Investor Relations space, connecting over 2,300 public companies including Nike, Amazon, Shopify & Apple with investors using our cloud-based full-stack IR solutions for the past 14 years.  
If you’re looking for a career opportunity with a fast-growing tech company and a ‘get it done’ attitude then we want to hear from you.
The Gig
Q4 is a team of creators, builders, and disrupters who specialize in solutions for investor relations. We develop products that are constantly evolving, solving problems, and pushing the boundaries of what technology can do for capital markets. Our products are built from scratch and leverage the strengths of every developer and team member at Q4.
Our busy Infrastructure team is expanding.  We are seeking individuals who can own their piece of our complex environment and showcase their expertise.
We are currently only accepting applicants from people already based in the Greater Toronto Area.

Key Responsibilities:

  • Work with multidisciplinary cross functional departments (IT, Security and Product Architecture teams, etc) to implement and maintain infrastructure solutions and specifications according to internal and client requirements
  • Strong experience in Monitoring and logging solutions like (ELK kibana, New Relic, Cloudflare) for Cloud hosted AWS Infrastructure. 
  • Experience with website monitoring, application pools and load balancing.
  • Experience setting up and key monitoring KPI for the infrastructure team.
  • Build a monitoring strategy and implement solution to ensure 99.9% SLA
  • In-depth knowledge of AWS, firewall, security groups, SQL db, linux and windows OS.
  • Knowledge of scripting to automate tasks (Powershell, SQL queries, Json and yaml).
  • Solve complex problems by applying advanced troubleshooting techniques in Systems, Networking and Applications
  • Problem Analysis (identifying abnormalities, etc.) and resolution, monitoring and documenting RCA.
  • Proficient in ITIL change management methodology.
  • Manage, maintain and patch updates on Cloud hosted environments in AWS.
  • Work to automate management tasks, streamline processes, and improve reliability, uptime, efficiency, consistency and security throughout the infrastructure.
  • Conduct and report on scheduled and regular reviews of Q4 Capacity, Security Events, Access/Permissions and patching.
  • Provide Level 2 and 3 support for infrastructure operations team
  • Execute platform setups, configs and troubleshoot for new Q4 Clients.
  • Take part in Disaster Recovery implementation, testing, and execution
  • Work closely with the Infrastructure team as part of 24x7 on-call support team and collaboratively plan and execute off-hour provisioning, maintenance and operations activities for the infrastructure.


  • Strong knowledge of AWS cloud environment
  • 5-7 years technical experience in administration support and infrastructure implementation and support along with mid-Level experience (5+ years) in all aspects of system administration of Microsoft Windows Server and/or Linux systems to deploy and maintain global infrastructure services (RHEL/CentOS and Windows Server 2008R2/2012)
  • Strong knowledge of Active Directory and Group Policy and Directory Services/LDAP
  • General knowledge of Storage technologies (i.e. SAN, NFS, iSCSI)
  • General knowledge of Networking technologies (i.e. TCP, Load Balancing, Routing, Switching, Firewalls, WPA with RADIUS)
  • General knowledge of designing, troubleshooting and tuning web application environments
  • General knowledge of databases (i.e. Microsoft SQL Server, NoSQL, Mongodb, Postgres)
  • General knowledge of application and OS performance tuning in Windows and Linux.
  • Flexibility in scheduling with a willingness to work extra non-standard hours as required
  • Ability to work well within a multidisciplinary team structure, but also independently
  • Strong interpersonal and verbal and written communication skills
  • Demonstrable track record dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment.
  • Knowledge of Clustering technologies and configurations
  • Ability to program to solve problems and automate repetitive tasks in a common scripting or programming language such as Perl, PowerShell, Ruby, shell (ksh, bash)
  • Knowledge of ELK or similar log analysis software
  • Experience with Sensitive Data Environments (SOC 2.)
Why Q4?We are motivated by solving complex problems in unorthodox ways.  Emphasis on your well-being means you experience your true potential.  We offer a variety of benefits to ensure you can always work hard and have fun:
- 360 Support.  Leverage our lifestyle benefit and employee assistance program to spruce up your workspace, invest in personal wellness or simply spoil yourself!  - Unlimited paid time off and flexible working hours. Rest is important. Enough said.   - Flexible working environment.  Choose your home, one of our trendy offices or mix it up. - Generous health and lifestyle benefits.  You are in charge of your benefit dollars.  - Virtual team building and socials. Keeping people connected is important.  Invest in your development.  We’ll help you with your tuition.  
Join #Q4orceQ4’s diverse culture fosters a friendly, open-minded workplace. As a member of a dynamic, high-performing team, each Q4 employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact. With great reasons to work here, take advantage by submitting your application to join our growing team.
Q4 values diversity and people of all backgrounds and abilities.  Should you require any accommodations prior to or during the interview process, please indicate this during the interview process. 
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