Senior Integration Engineer

Ottawa, ON, (View Map)
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Job Description:Our Ottawa client is in need of a Senior Integration Engineer for a permanent position.Responsibilities:Work with customers, engineering, product management, and our support team to identify and define integration opportunities.Design integrations by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, writing specifications.Write integrations using a variety of scripting languages to help our customers and technology partners extend their capabilities in their hybrid cloud environments.Provide support and guidance for technically proficient customers managing complex public and private cloud infrastructures.Maintain system protocols by writing and updating procedures, KB articles and process docs as it related to ecosystem integrations.Act as escalation point for Sales Engineers and the Technical Support team as it relates to API questions, technical integrations and coding issues.Ability to work independently or with your teammates to resolve customer issues.Providing guidance and recommendations on processes and techniques to automate and orchestrate client environments.Self-starter, capable of independent learning.Education:Engineering \\ IT Degree or Diploma with relevant experience.Necessary Skills:A minimum of 5 years experience in a relevant technical role.Hands-on experience building integrations and experience using a range of 3rd party APIs.Coding and/or scripting experience, preferably in multiple languages (Java, PowerShell, JavaScript, etc.)Experience with private cloud (VMware) and/or public cloud implementations (AWS/Azure/Google).A solid of understanding IT environments including Linux administration (and optionally Windows), networking, and authentication.Exemplary customer service and communications skills.The following skills will be considered an asset:Experience working in a corporate datacenter.Experience using Microsoft SQL (running queries, performing backup and restores).Understanding / experience in DevOps environments.Experience with containers environments (Docker, Kubernetes).Technical writing/documentation experience.Comfortable with public speaking/leading group sessions.
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