IT / Medical Office Receptionist – Part-Time Ottawa, Ontario

IT / Medical Office Receptionist – Part-Time Ottawa, Ontario We are looking for a friendly, organized, tech-savvy, and professional IT / Medical Office Receptionist to join our medical clinic in Ottawa. This is a combined role involving medical reception, administrative duties, and basic IT/technical support for the clinic. Position: Part-Time IT / Medical Office Receptionist Language Requirement: Bilingual – English & French Available Shifts: • Morning: 9:00 AM – 2:00 PM (5 hours) • Afternoon/Evening: 2:00 PM – 7:00 PM (5 hours) The successful candidate will alternate between the morning and afternoon shifts according to the clinic schedule. There will also be opportunities to work both shifts on the same day, from 9:00 AM – 7:00 PM (10 hours), depending on availability and clinic needs. Responsibilities include: • Greeting and registering patients in a friendly and professional manner • Answering telephone calls and assisting with appointment bookings • Managing patient appointments and clinic schedules • Communicating professionally with patients, physicians, and clinic staff • Handling general reception and administrative duties • Maintaining patient confidentiality and a professional front-desk environment • Providing basic IT and technical support for clinic staff • Assisting with computers, printers, scanners, phones, internet connectivity, and other office technology • Assisting with basic troubleshooting of clinic software and electronic systems • Helping coordinate with external IT support providers when more advanced technical assistance is required • Helping maintain a clean, organized, and welcoming clinic environment, including waiting areas, corridors, examination rooms, and washrooms when necessary Requirements: • Fluency in English and French is required • Good computer and general IT troubleshooting skills • Comfortable learning and working with medical office software and electronic systems • Excellent communication and customer-service skills • Strong organizational and multitasking abilities • Ability to work independently and solve basic technical problems • Reliable, punctual, flexible, and professional • Previous medical office/reception experience is an asset • Previous IT, computer support, or technical experience is an asset We are looking for a tech-savvy, dependable individual who is comfortable working with both patients and technology and enjoys being part of a collaborative healthcare team. Interested candidates are invited to submit their résumé.